Privacy Policy

This Privacy Policy explains how personal information is collected and used when you use this website.

1. Data Controller

This website is operated by:

Ramira Kyustenidl Ltd.
Address: Han Krum 12, 2500 Kyustendil, Bulgaria
Email: sales@hotelramira.bg

2. Personal Data We Collect

When you use the contact form on this website, we may collect the following personal data:

  • Name

  • Email address

  • Message content

3. Purpose of Data Processing

The personal data provided through the contact form is used solely for the purpose of responding to inquiries, providing information, or handling reservation requests.

4. Legal Basis

The legal basis for processing this data is our legitimate interest in responding to inquiries and communicating with potential or existing customers.

5. Data Storage

Personal data is stored only for as long as necessary to respond to the inquiry or fulfill the requested service.

6. Third-Party Services

This website is hosted on Webflow and protected by Cloudflare services, which may process data on our behalf for hosting, security, and performance purposes.

7. Cookies

This website uses only necessary cookies required for its proper functioning and security. These cookies do not track users for marketing or analytics purposes.

8. Your Rights

Under applicable data protection laws, you have the right to request access to, correction, or deletion of your personal data. Requests can be sent to the contact email listed above.

9. Contact

If you have questions regarding this Privacy Policy or your personal data, please contact us at:
sales@hotelramira.bg